Returns & Exchanges

At Dollar Shave Club, we want you to love your shave and grooming routine, which is why we offer a 30-day money-back guarantee if you are not completely satisfied with your first order. If our products don't meet your expectations, we'll make it right with a simple and transparent refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return or report as unsatisfactory.

• 2.
  Contact Member Services

  Send a quick message to our Club Pros through the Help Center to receive your return authorization and a prepaid shipping label if applicable.

• 3.
  Pack and Ship

  Securely package your items in the original mailer and drop them off at any authorized carrier location using the provided return label.

• 4.
  Receive Your Refund

  Once our warehouse processes your return, a full refund for the purchase price will be issued to your original payment method within 5-10 business days.